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Contact and Order
Please use the form above for any query and to request correct total for multiple purchases. We do combine postage.
Local pick up is not available at this stage. Gift wrapping is priceless service and no additional charge, just ask!
Handling time:
From date of received payment: Embroidery design_usually within 24 hr. Personalised items: maximum 5 working days.
Payments: Australia: Credit card through Paypal and direct deposit, International : Paypal only.
Postage: Australia Post only.
Within Australia: 1). Regular post (smaller items and include in price list), 2). Express post (next day delivery to most major cities and for
larger items) and cost starts from $9. International: Shipping charge and delivery time depends on destinations. Please expect delay
when ordering during public holidays.
To order personalised items:
Where applicable, please ensure to advise the followings;
1). Name and/or detail 2). Font style & thread colour 3). Designs on each item 4). Material colour/s 5. Size. 6. Personalised placement.
To order machine embroidery designs:
Please ensure 1). To advise your required machine format. 2). To have accessible email. There is additional charge to have design cd
sent instead of emailing the files.
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